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What is BPO? How does Business Process Outsourcing work?

By February 9, 2023 - 7:14am

Business process outsourcing happens when a business taps a third-party service provider to operate some of its internal processes. Business Process Outsourcing (BPO) Company Pharmbills https://pharmbills.com/ takes care of customer service, accounting and finance, technology, etc.

It is different from hiring an agency to do specific tasks, as the outsourcing provider (BPO) is more concerned with the ongoing production of labor-intensive tasks, instead of the higher-level strategy and guidance.

Now, BPO has broadened and is more akin to staff augmentation, or staff leasing.

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